These Terms of Service govern access to and use of UndoEngine. By accessing or using the Service, the Customer agrees to be bound by these Terms. If the Customer does not agree, the Service must not be used.
For the purposes of these Terms, "Customer" means the individual or legal entity that registers for, purchases, or uses the Service, including use on behalf of a Salesforce Organization.
UndoEngine is a Salesforce-based service that provides backup, restore, rollback, and data synchronization functionality for connected Salesforce Organizations.
The Service is intended for business use by Salesforce organizations and their authorized administrators. By registering for or subscribing to the Service, the Customer confirms that use of the Service is for business purposes and not as a consumer for personal, family, or household use.
The Service operates within the limitations of Salesforce APIs and does not function as a standalone data storage or archival system.
The Service is not a guaranteed backup solution and outcomes may vary depending on system state, configuration, and external dependencies.
For more information on how data is handled, including the optional Cloudflare file storage integration and the use of Airtable for licensing, see our Privacy Policy.
The Service is provided on an “as is” and “as available” basis without warranties of any kind, including but not limited to accuracy, reliability, availability, or fitness for a particular purpose.
UndoEngine does not guarantee that any backup, restore, rollback, or synchronization operation will be error-free, complete, or produce a specific outcome.
Use of the Service is at the Customer’s sole risk.
Data modification, recovery, restore, rollback, and synchronization operations may result in unintended outcomes depending on system configuration and state.
To the maximum extent permitted by law, UndoEngine shall not be liable for any loss of data, loss of revenue, loss of profits, business interruption, or any indirect or consequential damages arising from use of the Service.
UndoEngine is not liable for any actions performed through the Service using access to the Customer’s Salesforce Organization.
Total aggregate liability of UndoEngine shall not exceed the amount actually paid by the Customer for the Service during the three (3) months preceding the claim.
The Service depends on Salesforce, Airtable, Cloudflare (for Customers using the optional file storage integration), and other third-party providers. UndoEngine is not responsible for outages, failures, or data loss caused by third-party systems, including but not limited to Salesforce, Airtable, or the Customer's own Cloudflare account.
UndoEngine and all related technology, software code, design, and documentation are and remain the exclusive property of the developer. The Customer is granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms and the selected subscription plan. This license does not grant the Customer any ownership rights in the Service or its source code.
We may suspend or terminate the Customer's access to the Service in the event of non-payment, breach of these Terms, misuse of the Service, or as reasonably necessary to protect the security or integrity of the Service. The Customer may stop using the Service at any time by cancelling the subscription in accordance with the Refund Policy. Upon termination, data stored in the Customer's Salesforce Organization or in the Customer's own Cloudflare account remains under the Customer's control and is not deleted or modified by UndoEngine.
The Customer agrees to indemnify and hold UndoEngine harmless from any third-party claims, damages, or demands arising from the Customer's misuse of the Service, breach of these Terms, or violation of applicable law.
UndoEngine shall not be liable for any failure or delay in performing its obligations caused by circumstances beyond UndoEngine's reasonable control, including but not limited to outages of Salesforce, Airtable, Cloudflare, or other third-party services, natural disasters, network failures, or acts of government authorities.
The Customer may not assign or transfer its rights and obligations under these Terms without UndoEngine's prior written consent. UndoEngine may assign its rights and obligations under these Terms in connection with a reorganization, sale of assets, or change of control.
UndoEngine is an independent product and is not affiliated with Salesforce.
We may update these Terms from time to time. Continued use of the Service constitutes acceptance of the updated Terms.
For questions regarding these Terms, contact: support@undoengine.com
Last updated: 31.07.2026